Repair Centre

We provide a range of bespoke services to Repair Centres designed at improving revenue, customer retention and customer satisfaction.

City Accident Response evolved through our own repair centre so we completely understand what is needed to support a repair centre with their operations. In today's economic climate, it is crucial that you maximise income on every repair and get reimbursed at the earliest opportunity.

We have developed excellent partnerships within the motor industry over the years as we take pride in the way we manage our customers' claims. When you send a referral to City Accident Response, we appreciate that we are not only representing your customer but we are also representing you. Communication throughout each claim with you and your customer and delivering on our promises ensure that we are able to provide a reliable and effective service in managing each claim which is referred to us.

Our Key benefits include

  • Complete management of every claim through your dedicated account manager;
  • Maximise income through optimum labour rates and no discounts on parts or paint;
  • Highly competitive referral fees for all accepted claims;
  • Reduce your courtesy car fleet through utilising our fleet vehicles;

Please contact us to discuss any of our repair centre products in further detail