Contact Us

Our FREEPHONE lines are open 24 hours a day, seven days a week, please call us on 0800 804 8454. We will ensure one of our dedicated claims handlers provides you with advice at the earliest opportunity.

If you want to find out if you have a genuine claim you can also fill in our claims questionnaire here.

Please submit your e-mail enquiry to enquiry@cityaccident.co.uk

Finally If you would prefer to write to us, you can do so at our registered head office:-

City Accident Response (2002) Ltd

Tel:  0800 804 8454
Fax: 0161 330 7377

A Map to this office can be found by clicking here.

Complaints

Please click here for full details regarding our internal complaints procedure.

Regulatory Information

City Accident Response (2002) Ltd are regulated by the Ministry of Justice in respect of regulated claims management activities; its registration is recorded on the website www.claimsregulation.gov.uk. Our Ministry of Justice authorisation number is CRM7712

City Accident Response (2002) Ltd are registered under the Companies for England & Wales (registration number 4517872). The company's registered office address is 104 Queens Road, Ashton Under Lyne, Lancashire, OL6 8EL